February 2009 - Posts

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Sunday, February 01, 2009 12:10 AM

Keeping your inbox under control
Outlook tips and tricks

In today’s fast-paced business environment, how do you manage to keep your inbox under control? How can you avoid having so much information and not knowing where to find it? How can you prioritize your correspondence?

 

There are several useful tools in Outlook to help you manage your inbox. Use these tips to help keep it all under control.

 

Keep your messages organized by utilizing the sorting feature. Messages can be organized by date received (newest to oldest or oldest to newest), subject, or sender (alphabetically A-Z, or in reverse alphabetical order), attachment, importance or flag status. You can find these sorting options at the top of your inbox.

 

Keyboard shortcuts can be used to quickly forward, reply to, or delete a message.

 

Press CTRL+F to forward the current e-mail message.

Press CTRL+R to reply to the current e-mail message.

Press CTRL+D to delete the current e-mail message.

 

Did you know e-mail messages can be read without being opened? The Auto-Preview feature allows the first three lines of a message to be seen. The Preview pane allows an entire message to be viewed. Go under “View” and click “AutoPreview” to utilize this feature.

 

Try setting up rules and alerts to better organize incoming messages. For example, do you receive a lot of e-mails that aren’t all for you? You can assign a color to e-mails that are only addressed to you. That way you know which ones you should read first. You can do this by right clicking in your inbox. Click ‘Customize Current View’ and then click ‘Automatic Formatting.’ Here you can add rules based on your preferences.

 

Rules also allow you to create a folder for each vendor, supplier, or associate from whom e-mails are frequently received. You can have certain e-mail messages automatically dropped into these folders before they ever hit your inbox. Also, flags can be set on messages as reminders. And you can create distribution lists for your outgoing messages.

 

Set aside some time each day to read/sort/delete e-mails. Hold the shift key and arrow up or down to highlight consecutive messages you wish to move to one particular folder.

Be sure to empty and purge your deleted and sent items, as using up too much file space can slow Outlook’s performance.

 

The calendar feature will remind you of meetings or events. As long as the sender of the invitation marked the “Reminder” box, you will receive a pop up reminder before the event or meeting.

 

The Contacts feature allows you to keep a virtual “business card” for each of your business associates or vendors. A search can be performed by name or category.

You can drag an e-mail message to the Contacts folder to add a contact for the person who sent the message. The subject of the message will automatically become the Contact, and the original message is stored in the contact information.

 

The Tasks feature is your electronic “To Do” list. An e-mail can also be dragged into the Tasks folder. The subject of the message will automatically become the subject of the task, and the body of the task will contain the message.

 

Use Outlook to your advantage! By learning these tricks, your e-mails can be better managed by making the most of the flexibility and functionality of Outlook.

 

Do you have any Outlook tips or tricks? Share them with us.

by tinadh | with no comments
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Climbing the Ladder
Sunday, February 01, 2009 12:08 AM

Self-evaluations: What’s the trick to filling these things out?  

It happens early every year; an annual ritual of digging through files and trying to make sense of the past year.  No, not filing a tax return–filling out the self-evaluation portion of your yearly review.  Here are some tips on how to best represent yourself.

 

Be specific

Actions speak louder than words. By the same token, words that describe specific actions speak louder than ones that speak in generalities. It’s all well and good to say that you’re a dedicated worker who works well with others and produces results, but writing that you worked 20 hours of overtime while coordinating the efforts of three different departments on a project that brought in 1,000 new customers to your company has a much greater impact.

 

Be prepared

In order to give the best evaluation, you will need to remember specifics of work you did up to 12 months ago. Since many people have trouble remembering what they had for breakfast this morning, this can be a seemingly impossible task, unless you prepare. This basically means that you should be working on your self-evaluation all year long. Keeping the goals set for you in your previous review in mind, mark down when you make progress toward them, using specifics.

 

Be honest

Everyone has their strengths and weaknesses (and, no, “I work too hard” is not a weakness). Your employer knows this, and most likely knows what your weaknesses are.  The first step of addressing any problem is acknowledging it. By addressing your shortcomings in an honest and forthright way, you’re showing your employer that you’ve acknowledged them and are making an effort to improve upon them.

 

Be proactive

Lastly, make a case for yourself. If you feel you deserve a promotion or pay raise, say so.  Often employers are less likely to give either if they don’t think an employee expects them. Make it clear that you do, and if you make a strong and compelling argument for what you want, you may just get it.

 

How do you feel about self-evaluations? Does your company require you to fill them out?

by tinadh | with no comments
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News You Can Use
Sunday, February 01, 2009 12:07 AM

Top 10 Valentine’s Day Movies 

There is something about Valentine’s Day that makes couples want to cuddle up and watch a movie. For those who are alone on this day, somehow a big bowl of popcorn and a movie makes it seem like it isn’t so bad.

 

Now, what movie to pick?  There are so many out there.  Here are some of the best in various categories.

 

Classic

These are the old movies that everyone has seen, but if you haven’t, it’s time you did.

  1. Casablanca
  2. Gone With the Wind
  3. An Affair to Remember
  4. The African Queen
  5. The Shop Around the Corner
  6. The Thin Man
  7. It Happened One Night
  8. To Have and Have Not
  9. Adam’s Rib
  10. Roman Holiday

 

Modern Romance

Here are some movies that are more recent and destined to be classics.

  1. When Harry Met Sally
  2. You’ve Got Mail
  3. Sleepless in Seattle
  4. Pretty Woman
  5. Ghost
  6. Somewhere in Time
  7.  An Officer and a Gentleman
  8. Titanic
  9. When a Man Loves a Woman
  10. Only You

 

Romantic Comedies

Where would we be if we couldn’t laugh at the crazy side of love?

  1. My Big Fat Greek Wedding
  2. Runaway Bride
  3. My Best Friend’s Wedding
  4. Bringing Down the House
  5. 50 First Dates
  6. What Women Want
  7. Hitch
  8. Coming to America
  9. While You Were Sleeping
  10. Must Love Dogs

 

Love Stories for Men

Yes, even men have their romantic side as long as it is mixed with action, adventure, or comedy.

  1. Forever Young
  2. Ladyhawke
  3. The Princess Bride
  4. Shallow Hal
  5. A Knight’s Tale
  6. Cinderella Man
  7. Groundhog Day
  8. House of Flying Daggers
  9. Wedding Crashers
  10. The Last of the Mohicans

 

Darker Side of Love

For those who have lost that loving feeling this year, here is the battle of the sexes taken to a whole new level.

  1. War of the Roses
  2. Misery 
  3. Fatal Attraction
  4. Secret Window
  5. Sleeping with the Enemy
  6. Enough
  7. Unfaithful
  8. Double Jeopardy
  9. Dial M for Murder
  10. Gaslight

There are many more that could be listed in any of the above categories.  What are some of your favorites?

Renew You!
Sunday, February 01, 2009 12:06 AM

How to build confidence 

Everyone has self doubts but confidence has a lot to do with how those doubts are outwardly projected. Think about a person you consider confident. How do they talk to people? How do they walk or stand? Confident people tend to walk faster, dress more sharply, have good posture, and speak up in a crowd. Copy these traits, even if it’s uncomfortable. Eventually it will feel more natural. The old adage still rings true: Fake it until you make it.

 

Building confidence is a slow process but it’s also the most rewarding. Identify things that make you feel insecure and don’t keep them bottled up. Instead let them out on paper or share them with close friends and family. Soon you’ll realize that they have similar insecurities and can help you overcome them.

 

Focus on the positive instead of the negative. Think of the things you’re good at doing. Keep in mind all the compliments people have given you and think of them when you start to feel insecure. Confident people compliment other people, so try complimenting someone else. They may just have a compliment for you in return!

 

Stop worrying! Probably the best way to build your confidence is to just stop worrying about what people are thinking. Sometimes this is easier said than done, but remember, most people are critical because they have their own insecurities. Don’t let them lower your self confidence just so they can improve their own.

 

Helping others also builds confidence. Volunteer or teach someone how to do something you’re good at. By helping others, you’ll highlight your strongest attributes. You’ll make others feel good and yourself as well.

 

Now here’s your chance to build your confidence by helping others. Tell us about the things you do that improve your confidence.

by tinadh | with no comments
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The Giving Tree
Sunday, February 01, 2009 12:04 AM

Free Bytes 

Most people can’t imagine life without computers. Computers have provided learning opportunities to children and adults alike and have made work easier to complete.  However, when money isn’t in the budget to provide enough computers, small businesses—like non-profit groups—sometimes do without them. One 12-year-old boy from Atlanta, GA, realized that many non-profit groups couldn’t afford to buy computers. So, in 1992, Charlie Shufeldt and two of his friends, Josh Silfen and Owen Boger, created Free Bytes to provide computers to educational groups and charity organizations.

 

Charlie and his friends collected computer equipment that people and corporations did not need anymore. Sometimes the equipment they received was not in very good, or even usable, condition. Volunteers, like high school students and youth group members, restored the computers and equipment. The newly refurbished computers were built personalized according to the needs of each non-profit organization.

           

Some of the early organizations that received computers and equipment from Free Bytes include the YWCA and Computers for Classrooms. Free Bytes worked with the State of Georgia Governor’s Office from June of 1999 to March of 2000 to provide more than 3,000 computers to non-profit groups in the state of Georgia.

 

Free Bytes also realizes the educational opportunities computers provide for children and adults can have with computers. Because of this, Free Bytes also provides computers and computer training to children and families who can’t afford computers for their own individual use.

 

Know someone under the age of 18 who has started their own charity? If so, let us know!

by tinadh | with no comments
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Ask the Expert
Sunday, February 01, 2009 12:02 AM

How to keep your cool while dealing with a difficult customer
By Quill Customer Service Manager Sherry Posch

Let the customer tell you their problem. Show active listening skills by asking clarifying questions. Do not interrupt or talk over the customer. Often, all they is a chance to vent.

Apologize and tell the customer what you can do for them, not what you can't do. This maintains a positive spin and lets the customer feel they are being taken care of.

Empathize with the customer's situation. Show them you appreciate their frustration and want to help rectify the problem.

Remember to project confidence and use a positive tone of voice. Your tone of voice is the key to getting the customer to listen to you. If you are not on the phone, open body language is also necessary to convey concern and a willingness to help.

Have some more tips to share? If so, let us know!

by tinadh | with no comments
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Editor's Note
Sunday, February 01, 2009 12:00 AM

 

February is a big month for your heart. Not only is it put on center stage for Valentine’s Day, but it’s also front and center for American Heart Month. While a lot of us will be showing our appreciation for the ones we love this month, it’s also important to show your heart a little love too…especially if you are a woman!

Did you know that heart disease is the number one killer of women, according to the American Heart Association? It’s important that we understand this disease and know how to protect ourselves from it.

While I’m not a doctor and don’t want to offer medical advice, there are a few well-known steps you can take to help prevent heart disease.  

  1. Stop smoking
  2. Watch what you eat
  3. Exercise
  4. Reduce stress

As I was doing some research on this topic, I came across a great movement called “National Wear Red Day.” On February 6, show your support for the fight against heart disease in women by wearing red and making a donation to the cause. You could even get your company involved! For more information, check out www.goredforwomen.org.

 

So, while we are all opening our hearts this month and spreading love to all those we care about, let’s remember to take some time and celebrate our own little tickers too!

 

Christy Wolf, Editor

by tinadh | with no comments
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